BDO took the process of credit card application status inquiry to the next level by providing a simple web service that allows you to check application status online. This is a much better and simpler solution as compared to the ones provided by other banks as it removes the need for you to login to an online banking facility or wait for a customer service representative to take your call or answer your email.
To perform an online inquiry, simply click this link to visit their credit card application status online checker. Afterwards, simply input either your SSS Number or TIN Number as shown in the screenshot below:
For other concerns, you can reach BDO through their Customer Contact Center:
Email Address: firstname.lastname@example.org
Metro Manila: (+632)631-8000
Domestic Toll-Free Hotline Numbers: 1800-10-631-8000 (PLDT)
International Toll-Free Nos.: IAC +800-8-631-8000
Please use a landline when calling their Toll Free numbers to avoid incurring telephone charges.
For Visa Travel Money Card:
Metro Manila:(+632) 688-1488
Domestic Toll-Free Nos: 1800-10-688-1488
International Toll-Free No.: IAC +800-8-688-1488
Other contact information can be found at their Contact Us page.
NOTE: Again, we would like to stress that we are NOT connected with BDO or any banks; therefore, you should NOT be asking us about your credit card status. Rather, we recommend that you follow the instructions above to know what happened to your application. Best of luck applicants! May you get your credit card soon!